SMS Privacy Policy
Introduction
Gray’s Counseling of Arizona, LLC values the privacy of your communication and is committed to safeguarding your SMS contact and content data. We do not sell or share SMS contact or content data with third parties.
Collection and Use of SMS Data
When you communicate with Gray’s Counseling of Arizona, LLC via SMS, we may collect information such as:
Your phone number
The content of your messages
Responding to your inquiries
Personal Health Information (insurance information, date of birth, address, etc.)
Providing customer support
This information is used solely for the following purposes: confirming insurance coverage, creating a client file within our Electronic Health Record,
We will not use your SMS data for any other purpose without your written consent.
Protection of SMS Data
Gray’s Counseling of Arizona employs industry-standard security measures to protect SMS data from unauthorized access, disclosure, alteration, or destruction. We are dedicated to ensuring the confidentiality and integrity of your SMS communications.
Disclosure of SMS Data
Gray’s Counseling of Arizona does not disclose SMS contact or content data to third parties unless:
Required by law
Necessary to protect the rights, property, or safety of Gray’s Counseling of Arizona, its users, or others
Your Rights
User rights/You have the right to:
Access, correct, or delete your SMS contact or content data, except where retention is required by law
For assistance or to exercise your rights, please contact us at Gray’s Counseling of Arizona.
Retention policy
SMS data is to be stored for the duration of treatment. Upon discharge from services, SMS data will be properly erased.
Changes to this SMS Privacy Policy
Gray’s Counseling of Arizona reserves the right to update or modify this SMS Privacy Policy at any time. Changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.
Contact Us
If you have questions or concerns regarding this SMS Privacy Policy or our privacy practices, please contact us via email: info@grayscounselingaz.com or phone: (602) 888-3143.
Terms and Conditions
By opting in to receive SMS messages from Gray’s Counseling of Arizona, you agree to the following:
1. Consent for SMS Communication
Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. This is to ensure that your information is used solely for communication purposes related to our services.
2. Types of SMS Communications
By opting in, you may receive SMS messages related to conversational and or informational:
Appointment reminders
Follow-up messages
Insurance Billing inquiries/info
Cancellations/Rescheduling
3. Message Frequency
Message frequency may vary depending on the type of communication.
Reply STOP to opt-out; Reply HELP for support;
Message & data rates may apply
4. Potential Fees for SMS Messaging
Standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ for domestic or international messages.
5. Opt-In Methods
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Gray's Counseling of Arizona. This includes SMS messages for the above reasons. Message frequency varies. Message and data rates may apply. See privacy policy at https://www.grayscounselingaz.com/sms-privacy-policy. Message HELP for help. Reply STOP to any message to opt out.
6. Opt-Out Instructions
You can opt out at any time by replying “STOP” to any SMS message. Alternatively, contact us directly at info@grayscounselingaz.com.
7. Help
If you are experiencing any issues, reply with the keyword “HELP” or contact us directly at info@grayscounselingaz.com.
8. Standard Messaging Disclosures
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy.
Message frequency may vary depending on service.